Eligibility
You must be at least 16 years old or have guardian consent to purchase from PromptForge.ai. Ensure that using AI prompt kits complies with your local laws and platform terms.
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Terms of Use
Welcome to PromptForge.ai. Please read these terms carefully before purchasing or using our services.
Account responsibility
Keep your credentials secure. You are responsible for every purchase made through your PromptForge.ai account. Contact support immediately if you notice suspicious activity.
Acceptable use
PromptForge.ai kits are licensed for internal or client work under your plan. Do not resell the content as a standalone product or present it as your own library without written approval.
Orders & payments
When you purchase digital bundles, you receive a non-exclusive license to use the prompts, guides, and templates in your own or client projects. Pricing is listed in USD; local taxes may apply based on your jurisdiction.
Payments are processed via DodoPay (Visa/Mastercard), PayPal, and Coinbase Commerce for crypto. By using these methods you agree to each provider’s terms and policies.
Refunds
- Digital products are delivered instantly. You may request a refund within 24 hours if files were not downloaded or a technical issue occurred on our side.
- Crypto payments are final. If a transfer is not detected, provide the transaction hash within 12 hours so we can reconcile it manually.
- Chargebacks after access has been granted result in account suspension and forfeiture of Forge points.
Service availability
We maintain 99% uptime for the storefront and content hub. Planned maintenance is announced in advance. If payment gateways or storage are unavailable, updates will be posted at status.promptforge.ai.
Contact & disputes
For support or disputes email support@promptforge.ai. We respond within 12 hours. Unresolved disputes are governed by the laws of the European Union without limiting mandatory consumer protections in your country.